:root{font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC",sans-serif;color:#202223;background:#f5f5f4;font-size:14px;--accent:#b30000}*{box-sizing:border-box}body{margin:0;display:flex;flex-direction:column;min-height:100vh;min-height:100dvh}main{flex:1;min-width:0;width:100%;padding:0 clamp(16px,2.8vw,42px) 32px}main>header{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:16px 0;margin:0 0 18px;border-bottom:1px solid #e5e2de}.eyebrow{font-size:10px;letter-spacing:2px;font-weight:700;color:#8a8179;margin:0 0 12px}h1{font-size:28px;letter-spacing:-.7px;margin:0}h2{font-size:18px;margin:0 0 10px}.subtitle{color:#737373;margin:10px 0 0}.primary,.secondary,button{cursor:pointer;min-height:38px}.primary,.secondary{border-radius:6px;padding:10px 17px;font-size:13px;font-weight:600}.primary{background:var(--accent);color:#fff;border:1px solid var(--accent)}.secondary{background:#fff;border:1px solid #d5d5d5;color:#333}.primary:disabled{opacity:.4;cursor:not-allowed}#notice{border-radius:6px;background:#fff4d7;color:#775622;padding:12px 16px;margin-bottom:24px;line-height:1.6}#notice.error{background:#ffebe9;color:#8d1b16}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}.metrics article{background:#fff;border:1px solid #e4e3e0;padding:22px;border-radius:10px}.metrics span{font-size:12px;color:#666}.metrics strong{font-size:32px;display:block;margin-top:14px;font-weight:650;letter-spacing:-1px}.overview-grid{display:grid;grid-template-columns:1.1fr 1fr;gap:24px}.panel{background:#fff;padding:28px;border:1px solid #e4e3e0;border-radius:10px;margin-bottom:22px}.panel p{line-height:1.7;color:#737373}.panel.dark{background:#181818;border-color:#181818;color:#fff}.dark h2{font-size:26px;letter-spacing:.5px}.dark p{color:#aaa}.checklist{padding:10px 0 20px}.checklist p{margin:10px 0;font-size:13px}.mini-card{padding:22px;background:linear-gradient(130deg,#352a23,#241b17);border:1px solid #6d5742;border-radius:10px;margin:22px 0}.mini-card>span{font-size:12px;color:#d9bd9b}.mini-card strong{display:block;font-size:42px;margin:14px 0}.mini-card small{font-size:11px;color:#ad9a82;letter-spacing:2px}.progress{height:3px;background:#65523f;margin:16px 0}.progress i{display:block;height:3px;width:20%;background:#d5b186}.preview-link{color:#e4c7a5;text-underline-offset:5px}.fields{display:grid;grid-template-columns:1fr 1fr;gap:22px}label{display:block;color:#555;font-size:13px;line-height:1.6}input,textarea,select{font:inherit;border:1px solid #ccc;border-radius:5px;padding:10px 12px;width:100%;background:#fff;color:#222;margin-top:6px}input[type=checkbox]{width:16px;height:16px;accent-color:var(--accent);margin:0 8px 0 0}label.switch{display:flex;align-items:center;margin:16px 0;white-space:nowrap}.callout{background:#f4f4f2;color:#666;line-height:1.7;padding:16px;margin-top:22px;font-size:12px;border-radius:6px}.muted{font-size:12px}.section-head{display:flex;justify-content:space-between;gap:20px}.tier{border-top:1px solid #e8e7e5;padding:24px 0;display:grid;grid-template-columns:150px 1fr;gap:28px}.tier-badge{border:1px solid #cbb79e;background:#f5efe6;border-radius:8px;display:flex;align-items:center;justify-content:center;min-height:120px;font-weight:700;font-size:20px;color:#6e5943}.tier:nth-child(2) .tier-badge{background:#f0f1f2;border-color:#b7bec5;color:#53616a}.tier:nth-child(3) .tier-badge{background:#fff4d9;color:#8a6b2b}.tier:nth-child(n+4) .tier-badge{background:#252a31;color:#c8d9e9;border-color:#535f6c}.tier-grid{display:grid;grid-template-columns:1fr 1fr 1fr;gap:14px}.tier-grid label:last-child{grid-column:1/-1}textarea{resize:vertical;min-height:84px}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;margin:16px 0 24px}th{text-align:left;font-size:12px;color:#777;padding:12px 8px;background:#f5f5f4}td{padding:6px 8px;border-bottom:1px solid #eee}td input{min-width:90px}.inline{display:flex;gap:12px;align-items:center;margin:14px 0}.inline input{margin:0;max-width:420px}pre{background:#f5f5f4;padding:18px;border-radius:6px;overflow:auto;font-size:12px;line-height:1.6;white-space:pre-wrap}.page[hidden]{display:none}button:focus-visible,a:focus-visible{outline:3px solid #d2a36a;outline-offset:3px}@media(max-width:900px){.overview-grid{grid-template-columns:1fr}.metrics{grid-template-columns:1fr 1fr}.tier{grid-template-columns:1fr}.tier-badge{min-height:64px}.tier-grid{grid-template-columns:1fr 1fr}}@media(max-width:600px){main>header{gap:10px}h1{font-size:22px}.subtitle{display:none}.fields,.tier-grid{grid-template-columns:1fr}.panel{padding:20px}.metrics article{padding:16px}}

.customer-summary{display:flex;flex-wrap:wrap;gap:12px;margin:20px 0}.customer-summary strong{background:#f6f3ef;padding:14px 18px;border-radius:8px;font-size:14px}.filters{display:flex;align-items:end;gap:12px;flex-wrap:wrap;margin:20px 0}.filters label{font-size:12px;color:#666}.filters input,.filters select{display:block;margin-top:6px;padding:10px;border:1px solid #ddd;border-radius:5px;background:#fff}.event-card{border:1px solid #e6e1da;border-left:3px solid #b51912;border-radius:7px;padding:20px;margin:14px 0}.event-head{display:flex;justify-content:space-between;gap:16px;color:#888;font-size:12px}.event-kind{color:#9b3023;font-weight:650}.event-card h3{margin:12px 0;font-size:15px}.balance-change{display:flex;gap:18px;align-items:center;font-size:24px;font-weight:600;margin:15px 0}.balance-change strong{font-size:14px;padding:5px 12px;border-radius:30px}.plus{color:#2b6849;background:#e7f0e8}.minus{color:#a52c21;background:#fbe9e7}.event-diff{display:grid;grid-template-columns:1fr 1fr;gap:12px}.event-diff div{min-width:0}.event-diff small{color:#888}.event-diff pre{font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere;background:#f7f6f3;padding:12px;border-radius:5px}.event-meta{color:#888;font-size:11px;margin-top:14px}.event-meta a{color:#9b3023}.customer-chip{padding:10px 16px;border:1px solid #ded8d1;border-radius:20px;background:#fff;margin:10px 8px 0 0;cursor:pointer}@media(max-width:650px){.event-diff{grid-template-columns:1fr}.filters{align-items:stretch}.event-head{flex-direction:column;gap:4px}}
.state-value{background:#f7f6f3;padding:12px;border-radius:5px;font-size:13px;line-height:1.6;min-height:60px}.state-value p{margin:3px 0}.state-value ul{padding-left:18px;margin:0}.state-value li{margin:4px 0}

button:disabled{opacity:.5;cursor:not-allowed}.customer-search input{max-width:600px;min-width:0;flex:1}.customer-search button{flex-shrink:0}.customer-result{width:100%;display:flex;align-items:center;gap:20px;background:white;border:1px solid #e4e3e0;border-radius:8px;padding:16px 18px;text-align:left;margin:10px 0;color:#333}.customer-result:hover{border-color:#b30000;background:#fffafa}.customer-identity{display:grid;gap:5px;flex:1;min-width:0;overflow-wrap:anywhere}.customer-identity strong{font-size:15px}.customer-identity span{font-size:13px;color:#666}.customer-identity small{font-size:11px;color:#888}.customer-balance{font-size:12px;color:#777;flex-shrink:0}.selected-identity{width:100%;overflow-wrap:anywhere}.selected-identity h3{margin:8px 0}.selected-identity p{margin:0}.customer-summary .callout{margin:0;width:100%}.preview-link[hidden]{display:none}@media(max-width:600px){.customer-result{gap:10px;flex-wrap:wrap}.customer-result>.customer-identity{flex-basis:100%}.customer-search{align-items:stretch}.customer-search .primary{padding:8px 10px}}

.vip-matrix{min-width:780px}.vip-matrix th{font-size:13px;vertical-align:middle}.vip-matrix td{padding:13px 12px;text-align:center;white-space:nowrap}.vip-matrix thead th:not(:first-child){text-align:center}.vip-matrix tbody th{width:34%;font-weight:500;background:transparent;color:#333}.vip-matrix tr[data-reference="points"]{background:#f6eee1;color:#78531e;font-weight:750}.vip-matrix tr[data-reference="birthday"]{background:#faf7f2}.vip-pending{padding:18px;background:#f7f4ef;border-radius:8px;line-height:1.8}.vip-pending summary{cursor:pointer;font-weight:650}#activation-blockers{padding-left:20px;line-height:1.9;color:#865a24}

[hidden]{display:none!important}.staff-loading [data-page],.staff-loading .page,.staff-loading #save{display:none!important}

#configuration a.secondary{display:inline-flex;align-items:center;justify-content:center;text-decoration:none;max-width:100%;white-space:normal}#configuration .overview-grid{align-items:start}

/* The top bar owns app navigation. Each workspace supplies its own context. */
:root {
  --club-top:42px;
  --club-left:272px;
  --club-right:272px;
  --club-ink:#222624;
  --club-muted:#5f6962;
  --club-line:#e4e7e3;
  --club-side:#f7f8f6;
  --club-red:#a52227;
  --club-selected:#faeae8;
}
body {background:#fff;color:var(--club-ink)}
main {width:100%;max-width:none;padding:0}
.club-shell {
  display:flex;align-items:center;gap:11px;height:var(--club-top);
  padding:0 22px;position:sticky;top:0;z-index:10;flex:none;
  background:#fff;border-bottom:1px solid var(--club-line);
}
.club-shell .brand {
  flex:none;color:inherit;text-decoration:none;white-space:nowrap;font-weight:700;
}
.club-shell .brand::before {
  content:"";display:inline-block;width:7px;height:7px;margin-right:7px;
  border-radius:50%;background:#438360;
}
.club-nav {
  display:flex;align-items:center;gap:4px;margin-inline-start:auto;
  min-width:0;max-width:100%;overflow-x:auto;overscroll-behavior-inline:contain;
  padding:3px 2px;scrollbar-width:thin;
}
.club-nav a[data-page] {
  display:flex;align-items:center;flex:none;min-height:34px;padding:6px 9px;
  border-radius:6px;color:var(--club-muted);font-size:13px;
  white-space:nowrap;text-decoration:none;
}
.club-nav a:is(:hover,[aria-current="page"]) {background:var(--club-selected);color:#902127}
.club-nav a:focus-visible {outline:2px solid var(--club-red);outline-offset:-2px}
.club-page-heading {
  display:flex;justify-content:space-between;align-items:center;gap:10px;
  margin:0;padding:19px 23px 13px;border-bottom:1px solid var(--club-line);
}
.club-page-heading h1 {font-size:23px;line-height:1.25;letter-spacing:-.3px}
.club-header-actions {display:flex;flex-wrap:wrap;align-items:center;justify-content:flex-end;gap:7px}
.club-header-actions :is(.primary,.secondary) {min-height:34px;padding:6px 10px;font-size:13px}
#workspace-return {display:inline-flex;align-items:center;white-space:nowrap;text-decoration:none}
#notice {
  padding:6px 20px;margin:0;border-radius:0;border-bottom:1px solid var(--club-line);
  background:var(--club-side);color:#4d5c50;font-size:12px;
}
#notice:empty {display:none}
#notice.error {background:#ffebe9;color:#8d1b16}
#open-in-shopify {display:inline-block;margin:12px 20px;text-decoration:none}
.club-workspace {
  display:grid;grid-template-columns:var(--club-left) minmax(0,1fr) var(--club-right);
  min-height:calc(100dvh - var(--club-top));
}
.club-workspace-left,.club-workspace-right {
  min-width:0;min-height:0;position:sticky;top:var(--club-top);align-self:start;
  height:calc(100dvh - var(--club-top));padding:17px 13px;
  background:var(--club-side);overflow:auto;overscroll-behavior:contain;
}
.club-workspace-left {border-right:1px solid var(--club-line)}
.club-workspace-right {border-left:1px solid var(--club-line)}
.club-workspace-left h2,.club-workspace-right > h2 {font-size:14px;margin:0 0 11px}
.club-workspace-main {min-width:0}
.club-workspace-body {padding:14px 23px 22px;min-width:0}
.club-workspace-body > .panel {padding:18px;margin-bottom:14px}
.club-workspace-right .panel {padding:12px;margin:0 0 10px;overflow-wrap:anywhere}
.club-workspace-right .panel :is(p,.callout):first-child {margin-top:0}
.club-workspace-right .panel :is(p,.checklist):last-child {margin-bottom:0}
.club-workspace-right .checklist {padding:0}
.club-workspace-right .panel h2 {font-size:15px;margin:0 0 8px}
.club-workspace-body .metrics {
  grid-template-columns:repeat(auto-fit,minmax(min(125px,100%),1fr));
  gap:10px;margin-bottom:14px;
}
.club-workspace-body .metrics article {padding:14px}
.club-workspace-body .metrics strong {font-size:26px}
.club-customer-preview .mini-card {color:#fff}
.club-section-links {display:grid;gap:3px}
.club-section-links a {
  display:block;padding:7px 9px;border-radius:6px;color:inherit;
  text-decoration:none;font-size:13px;
}
.club-section-links a:is(:hover,:focus-visible) {background:var(--club-selected);color:var(--club-red)}
.club-workspace-body [id] {scroll-margin-top:calc(var(--club-top) + 15px)}
.club-workspace-left #no-search {gap:5px;margin:0 0 8px}
.club-workspace-left #no-search input {min-width:0}
.club-workspace-left #no-search :is(input,button) {padding:6px 8px;font-size:12px}
.club-workspace #no-message:empty {display:none}
.club-summary-card {
  min-width:0;margin:0 0 8px;padding:9px 11px;border:1px solid var(--club-line);
  border-radius:8px;background:#fff;overflow-wrap:anywhere;
}
.club-summary-card small {display:block;color:var(--club-muted);font-size:12px}
.club-summary-card strong {display:block;margin-top:3px;font-size:17px}
.club-empty {margin:0;color:var(--club-muted)}
#activity td:last-child {min-width:130px;overflow-wrap:anywhere}

.member-directory {display:flex;flex-direction:column}
.member-directory-head {
  display:flex;justify-content:space-between;align-items:center;gap:8px;
  margin-bottom:5px;color:var(--club-muted);font-size:12px;
}
.member-directory-head button,.member-directory .customer-search button {min-height:34px;padding:5px 8px}
.member-directory .customer-search {gap:5px;margin:0}
.member-directory .customer-search input {padding:7px 8px;font-size:12px}
.member-directory-hint {margin:6px 0 11px;color:var(--club-muted);font-size:12px;line-height:1.5}
.member-directory #customer-list {min-height:0;overflow-y:auto;overscroll-behavior:contain}
.member-directory .customer-result {
  gap:7px;margin:4px 0;padding:8px 7px;border-color:transparent;background:transparent;
}
.member-directory .customer-result:is(:hover,[aria-pressed="true"]) {
  border-color:#efd5d0;background:var(--club-selected);
}
.member-directory .customer-identity :is(strong,span,small) {
  overflow:hidden;text-overflow:ellipsis;white-space:nowrap;
}
.member-directory .customer-result > span[aria-hidden] {display:none}
.member-directory .customer-balance {flex:none;white-space:nowrap;font-size:12px}
#member-panel:not([hidden]) + .club-empty,#member-profile-content:not([hidden]) + .club-empty {display:none}
.member-records h2 {margin:0 0 10px;font-size:16px}
.member-profile .customer-summary {display:block;margin:0 0 12px}
.member-profile .selected-identity {min-width:0;width:auto;margin:0 0 11px}
.member-profile .selected-identity h3 {margin:0 0 3px}
.member-profile .selected-identity p {color:var(--club-muted)}
.member-adjustment {padding-top:11px;border-top:1px solid var(--club-line)}
.member-adjustment > summary {cursor:pointer;font-weight:650}
.member-adjustment .fields {grid-template-columns:1fr;gap:8px;margin:7px 0 11px}
#customer-events:has(.club-ledger-heading) {
  margin-bottom:10px;border:1px solid var(--club-line);border-radius:8px;overflow:hidden;
}
.club-ledger-heading,.club-ledger-row {
  display:grid;grid-template-columns:minmax(83px,1fr) minmax(105px,2fr) minmax(38px,.55fr);
  align-items:center;gap:9px;padding:9px 11px;font-size:13px;
}
.club-ledger-heading {background:var(--club-side);color:var(--club-muted);font-size:12px}
.club-ledger-entry {border-top:1px solid var(--club-line)}
.club-ledger-entry[open] {background:#fff7f6}
.club-ledger-row {cursor:pointer;list-style:none}
.club-ledger-row::-webkit-details-marker {display:none}
.club-ledger-row:focus-visible {outline:2px solid var(--club-red);outline-offset:-2px}
.club-ledger-row time,.club-ledger-reason small {color:var(--club-muted);font-size:12px}
.club-ledger-reason {overflow-wrap:anywhere}
.club-ledger-reason small {display:block;margin-top:2px}
.club-ledger-heading > :last-child,.club-ledger-row > :last-child {text-align:right}
.club-ledger-detail {padding:8px 11px;border-top:1px solid var(--club-line);color:var(--club-muted);font-size:12px}
.club-credit {color:#246b4b}
.club-debit {color:#a52227}

body[data-club-page="support"] > main {padding:0}
body[data-club-page="support"] #support .zj-support {
  width:100%;display:grid;gap:0;align-items:stretch;
  grid-template-columns:var(--club-left) minmax(0,1fr);
}
body[data-club-page="support"] #support .support-list-column {
  min-width:0;display:flex;flex-direction:column;align-self:stretch;position:static;height:auto;
}
.club-support-list-heading {display:flex;justify-content:space-between;align-items:center;gap:5px;margin-bottom:10px}
.club-support-list-heading > h2 {order:-1;margin:0}
.club-support-list-heading .club-page-heading {padding:0;border:0}
.club-support-list-heading #page-title {
  position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;
}
.club-support-list-heading #workspace-return {
  min-height:26px;padding:4px 5px;border:0;background:none;color:var(--club-muted);font-size:11px;
}
body[data-club-page="support"] #support .support-filter-bar {gap:4px;margin:0 0 8px}
body[data-club-page="support"] #support .support-filter-tabs {
  display:flex;flex-wrap:wrap;gap:2px;min-width:0;flex:1;padding:0;border:0;background:none;
}
body[data-club-page="support"] #support .support-filter-tabs button {
  padding:4px 5px;min-height:32px;font-size:12px;background:none;color:var(--club-muted);
}
body[data-club-page="support"] #support .support-filter-tabs button:is(:hover,[aria-pressed="true"]) {
  background:var(--club-selected);color:var(--club-red);box-shadow:none;
}
body[data-club-page="support"] #support .support-refresh {
  flex:none;display:grid;place-items:center;width:30px;min-height:34px;padding:4px;
  color:var(--club-muted);background:white;border:1px solid var(--club-line);
}
.support-refresh svg {width:16px;height:16px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}
body[data-club-page="support"] #support .support-search {gap:4px;margin:0 0 8px}
body[data-club-page="support"] #support .support-search :is(input,button) {min-height:34px;padding:5px;font-size:12px}
body[data-club-page="support"] #support .support-search input {width:0;min-width:0;flex:1}
body[data-club-page="support"] #support .support-thread {margin:0 0 4px;padding:8px 7px;border-color:transparent;background:transparent}
body[data-club-page="support"] #support .support-thread:is(:hover,.active) {background:var(--club-selected);border-color:#efd5d0}
body[data-club-page="support"] #support [data-support-detail] {background:#fff;border:0;border-radius:0;margin:0}
body[data-club-page="support"] #support .support-customer-panel {
  border-left:1px solid var(--club-line);background:var(--club-side);padding:15px 13px;
}
body[data-club-page="support"] #support .support-chat-column {padding:16px 23px}
body[data-club-page="support"] #support .support-empty-chat p,.support-empty-profile p {color:var(--club-muted)}
.support-empty-profile h2 {font-size:14px;margin:0 0 11px}
.support-profile-heading {display:flex;align-items:center;justify-content:space-between;margin:0 0 11px}
.support-profile-heading h2 {font-size:14px;margin:0}

@media (max-width:1220px) {
  :root {--club-left:225px;--club-right:213px}
  .club-page-heading,.club-workspace-body {padding-inline:14px}
}
@media (min-width:1000px) {
  body[data-club-page="support"] {height:100dvh;min-height:0;overflow:hidden}
  body[data-club-page="support"] > main {display:flex;flex-direction:column;min-height:0;overflow:hidden}
  body[data-club-page="support"] #support:not([hidden]) {display:flex;min-height:0;flex:1}
  body[data-club-page="support"] #support .zj-support {min-height:0}
  body[data-club-page="support"] #support .support-list-column {min-height:0}
  body[data-club-page="support"] #support .support-list {flex:1 1 auto;min-height:0;max-height:none;overflow-y:auto}
  body[data-club-page="support"] #support [data-support-detail] {min-height:0;overflow:auto}
  body[data-club-page="support"] #support .support-detail-grid {
    height:100%;min-height:0;grid-template-columns:minmax(0,1fr) var(--club-right);
  }
  body[data-club-page="support"] #support .support-customer-panel {border-top:0}
}
@media (max-width:999px) {
  :root {--club-top:80px}
  .club-shell {height:auto;min-height:var(--club-top);flex-wrap:wrap;padding:8px 12px 4px;gap:4px}
  .club-nav {flex-basis:100%;margin:0}
  .club-workspace {grid-template-columns:var(--club-left) minmax(0,1fr)}
  .club-workspace > .club-workspace-right {grid-column:2;position:static;height:auto;border-left:0;border-top:1px solid var(--club-line)}
  .club-workspace > .club-workspace-left {grid-row:span 2}
}
@media (max-width:720px) {
  .club-page-heading {flex-wrap:wrap}
  .club-page-heading h1 {font-size:20px}
  .club-workspace {display:block}
  .club-workspace > .club-workspace-left {position:static;height:auto;border-right:0;border-bottom:1px solid var(--club-line)}
  .member-directory #customer-list {max-height:35dvh}
  .club-ledger-heading,.club-ledger-row {padding:8px 7px;gap:6px;font-size:12px}
  body[data-club-page="support"] #support .zj-support {grid-template-columns:minmax(0,1fr)}
  body[data-club-page="support"] #support .support-list {max-height:min(45dvh,24rem)}
  body[data-club-page="support"] #support .support-chat-column {padding:12px}
}
@media (max-width:700px) {
  body[data-club-page="support"] #support.support-has-thread .support-list-column {display:none}
  body[data-club-page="support"] #support.support-has-thread [data-support-detail] {
    height:max(480px,calc(100dvh - var(--club-top)));
  }
  body[data-club-page="support"] #support.support-has-thread .support-detail-grid {height:100%;grid-template-rows:minmax(0,1fr)}
  body[data-club-page="support"] #support.support-has-thread .support-history {flex:1;min-height:55px;max-height:none}
}